FAQ

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General Information

I'm new to aesthetic treatments. What should I expect during my first visit?
We recommend starting with a consultation at either our Westlands or Kingara branch. This is a relaxed, no-obligation chat where we will:

Discuss your concerns and goals.

Assess your skin or body to understand your unique needs.

Explain which treatments (like laser, waxing, or maderoterapia) would be most effective for you.

Outline the procedure, number of sessions typically required, and answer any questions you have.
Do I need a consultation before every treatment?
A consultation is mandatory before your first treatment to ensure your safety and suitability. For subsequent treatments of the same type, a consultation may not be necessary, but our therapists will always do a brief check-in before starting to ensure everything is optimal for that day's session.
Are the treatments at SkinSol painful?
Pain tolerance is subjective, but we prioritize your comfort.

Laser treatments often feel like a light rubber band snap against the skin. We use state-of-the-art technology with cooling mechanisms to minimize discomfort.

Waxing involves quick, precise pulls that become more tolerable over time.

Maderoterapia is generally a relaxing, massage-like experience, though some pressure is applied to sculpt the tissues.
Our therapists are trained to work at a pace and intensity you are comfortable with.
How do I book an appointment?
You can book by phone:

Westlands Branch: 📞 0743 364 717 | 0705 322 631

Kingara Branch: 📞 0745 997 824 | 0708 845 332
Is laser treatment safe for my skin tone?
Yes, when performed correctly. At SkinSol, we use advanced laser technology that can be safely calibrated for various skin types. This is precisely why a consultation is essential—our experts will assess your skin to ensure the correct settings are used for optimal and safe results.
What is Maderoterapia and how does it work?
Maderoterapia is a non-invasive body sculpting technique that uses specially designed wooden tools. These tools are used to massage, roll, and sculpt the body. The technique helps to:

Break down localized fat and reduce the appearance of cellulite.

Stimulate lymphatic drainage, which helps the body eliminate toxins and excess fluid.

Improve skin elasticity and firmness.
Is Maderoterapia a good alternative to surgery?
For many clients, yes. It is an excellent, non-invasive option for body contouring. It is particularly effective for reducing cellulite, toning specific areas, and post-pregnancy recovery. While results are very effective, they are gradual and require a course of sessions, unlike the immediate but more invasive results of surgery.
How many laser sessions will I need?
Most clients require between 6 to 8 sessions for optimal, long-lasting results. This is because laser targets hair follicles in their active growth phase, and not all hairs are in this phase at the same time. Sessions are typically scheduled 4-6 weeks apart.
What should I do to prepare for a laser treatment?
Avoid sun exposure, tanning beds, and self-tanning products for at least 4 weeks before treatment.

Shave the area 24 hours before your appointment (do not wax or pluck, as the laser needs the hair root to be present).

Arrive with clean skin, free of lotions, deodorants, or perfumes on the area.
How long does my hair need to be for waxing?
Your hair should be about 1/4 inch long (roughly the length of a grain of rice) for the wax to grip it effectively. If it's too short, the wax won't adhere; if it's too long, it can be more uncomfortable. We can trim it for you if needed.
How can I make my waxing experience less uncomfortable?
Avoid scheduling your appointment right before or during your menstrual period, as skin can be more sensitive.

Exfoliate gently the day before to remove dead skin cells.

Relax and breathe deeply during the treatment—our therapists are quick and efficient!
How long will my skin stay smooth after waxing?
You can expect smooth skin for 3 to 4 weeks. With regular waxing, you may notice that hair grows back finer and sparser over time.
How many Maderoterapia sessions will I need to see results?
Many clients begin to see visible changes after 3 to 5 sessions. A typical recommended course is between 8 to 12 sessions, depending on your individual goals and how your body responds. Maintenance sessions are recommended monthly after the initial course.
Why Choose Us

Why Choose Us

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Why Patients Trust Us Every Time

Clients trust us because we combine Kenyan warmth with global standards—personalized care, proven results, and honest guidance every step of the way. Your confidence is our expertise.

How It Work

How It Work

Your Journey to beauty starts here.

Discovery & Personal Consultation
We listen to your goals, assess your skin, and craft a customized treatment plan just for you—no pressure, just honest expert guidance.
Your Treatment Experience
Relax in our serene space as our skilled therapists perform your procedure with precision, care, and continuous comfort checks throughout.
Aftercare & Lasting Results
We provide personalized aftercare guidance and remain your partner for ongoing support, ensuring you enjoy beautiful, lasting results.
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Years Experience
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Satisfied Clients
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SkinSol Aesthetics Clinic is a premier destination for comprehensive aesthetic solutions, catering to the diverse needs of individuals seeking personalized skincare and beauty treatments.

Contact Us

Westlands Branch
Woodvale Groove, Brick Court, 2nd Floor
📞 0743 364 717 | 0705 322 631

Kingara Branch
Kingara Road, Kingara Close, Ishara Court, Gate No. 3
📞 0745 997 824 | 0708 845 332